Ordering & Owning


PLACING AN ORDER, YOU HAVE OPTIONS:

  • Order here on our web site.

  • Email us: hello@dongreenfurniture.com

  • Call toll free: 800-643-6223

You can reach us Monday-Friday 9:00 am - 4:00 pm (Eastern Standard Time). Upon receipt of payment, we will send you an order confirmation to ensure your order information is accurate. We will also send material samples for review and approval. When your order is nearing completion we will contact you to arrange delivery or shipping.

CUSTOM COMMISSIONS:

Commissioning a custom piece of furniture or a built in is exciting and straightforward, but a bit more involved than ordering from our collection due to the process. We understand the commission procedure may seem intimidating. That is why, we work with our clients every step of the way, communicating, providing them with working drawings, different design options and material and woods samples. From concept and design, we work closely with the client to ensure they are absolutely delighted with their custom piece. We are available to meet with you one on one and make site visits, if necessary.

Thank you for your interest in Don Green Furniture. Every piece in our collection is designed and built to endure the years. We guarantee our work and will stand behind our craftsmanship. Your interest is a testament to your appreciation for good design and fine craftsmanship. I look forward to one day working with you.

DELIVERY:

Don Green Furniture White Glove Delivery Service: If you are within 300 miles of us (NY-Central NY), we will personally deliver your piece(s). Your furniture will be carefully blanket-wrapped for shipment and delivered by trained moving professionals. When your furniture arrives it will be unpacked and positioned in any room you choose, and the packing materials will be removed. Common Carrier: If you live outside a 300 mile radius, we will ship Crated Fed Ex Ground. You are welcome to request a specific carrier.If you live in a remote location or have special delivery needs we suggest you request a delivery to a warehouse. The piece will be crated and securely packed. Delivery or crate and freight are not included in the price. A quote will be provided with your order confirmation.